Policies
Warranty
The standard warranty on all materials supplied by IEC Infrared Systems is (1) one year from date of delivery. An initial (pre-installation) checkout (i.e., benchtop test) of all systems must be done by customer prior to installation in order to validate this warranty. This benchtop test of these systems is to confirm that all equipment is in proper working order BEFORE installation commences and should be carried out within 3 weeks of delivery of the systems. IEC Infrared Systems is not responsible for damage done to any products during shipping or installation.
If any items are found to be defective or inoperative due to materials or workmanship defects, IEC Infrared Systems will (at its discretion) either repair or replace the defective item for a period of (1) one year from the date of delivery. The customer is responsible for dismounting the defective system and shipping it to IEC Infrared Systems (for evaluation and repair) and for re-mounting it after the repairs are completed. Failures due to improper installation, improper use or circumstances beyond manufacturer’s control (e.g., blast damage from flying debris or shrapnel or other battle damage, overpressure loading beyond the design limits, lightning strikes, or other conditions) are not covered by this warranty and remain the customer’s responsibility.
Privacy
Privacy Policy Statement
Blackwing Holdings LLC has created this privacy policy statement to demonstrate our firm commitment to privacy. The following discloses our information gathering, use and disclosure practices for our website, www.iecinfrared.com (the “Site”). By using the Site, you expressly accept and agree to abide by the terms set forth in this Privacy Policy Statement. For other information regarding the terms and conditions of viewing and using the Site, please see the Site Terms and Conditions of Use. Unless otherwise referenced herein, any reference to “Blackwing,” “we,” “us” and “our” shall mean Blackwing Holdings LLC.
Cookies
A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive so the website can recognize you as you browse between web pages on the website. These cookies may collect the operating system and browser that you are using, and accumulate and report anonymous, statistical information on website usage. We may use cookies to deliver content specific to your interests, to save your information so you don’t have to re-enter it each time you visit the Site, to determine the type of information that you are looking for on the Site, to improve the Site and for other purposes. We also may use information about the website you visited immediately prior to the Site to assess the viability of links to the Site that we have created on third party websites.
We do not use cookies to identify or track any personal information. If you do not wish to have a cookie sent to your browser, you can change the settings on your internet browser to stop it from automatically accepting cookies. While rejecting a cookie will not normally affect your browsing or your ability to access the features on the Site, you may find that certain navigational elements of the Site have limited functionality.
Changes to this Privacy Policy Statement
We reserve the right to modify this Privacy Policy Statement at any time without notice. The Privacy Policy Statement posted at any time or from time to time via the Site shall be deemed to be the Privacy Policy Statement then in effect. By continuing to use the Site following the posting of changes, you expressly accept and agree to abide by the terms set forth in the amended Privacy Policy Statement.
This Privacy Policy Statement was last updated on January 16, 2024.